Coronavirus Information

Dallas County Safer-At-Home
Texas Statewide Continuity of Essential Services and Activities
Texas Roadway Screening and Self-Quarantine
Texas Airport Screening and Self-Quarantine
Orders and Declarations
Summary of Coronavirus Cases
COVID-19 Testing Sites in Dallas
How To Contact Us
COVID-19 Mental Health Support Lines
Closures
Irving COVID-19 Hotline
Additional COVID-19 Guidance
Health Precautions
Irving Convention Center Precautionary Measures

Dallas County Safer-At-Home Order

Effective April 3, 2020 and continuing through 11:59 p.m. April 30, 2020, Dallas County Judge Clay Jenkins extended the order that all individuals anywhere in Dallas County (including Irving) to shelter at their place of residence . People may only leave their residences for essential activities, perform essential governmental functions, or to operate essential businesses. Essential businesses do include food and delivery pick-up, for a comprehensive listing of Irving delivery and pick-up options, click here. All businesses operating within Dallas County, except essential businesses are required to cease all activities at facilities located within Dallas County. For clarity, businesses may continue operations consisting exclusively of employees working from home. All essential businesses shall comply with the Social Distancing Guidelines linked below. All public or private gatherings of any number of people occurring outside a single household or living unit are prohibited.

Summary of Amended Order of County Judge Clay Jenkins:

All individuals living in Dallas County (including Irving) are ordered to shelter at their place of residence, which includes hotels, motels, shared rentals and similar facilities.
Residents may leave for essential activities, to perform essential government activities or operate essential businesses.
All businesses operating within Dallas County must cease all activities at facilities located within the County except for Minimum Basic Operations.
Business may continue operations with employees working exclusively from their residences (working from home).
Essential businesses must comply with the Social Distancing Guidelines outlined in the amended order and employees are required to telecommute when possible.
Employers are prohibited to require negative COVID-19 test or a note from a healthcare provider before the employee can return to work.
All public or private gatherings of any number of people outside of a single household are prohibited.
All elective medical, surgical, and dental procedures are prohibited in Dallas County.
With limited exceptions, no person can sell groceries, beverages, toilet article, and ice; restaurant, cafeteria, and boarding-house meals; and medicine, pharmaceutical and medical equipment and supplies for more than the regular retail price the person charge on March 16, 2020.
Toilet tissue sales are limited to 12 rolls or one package per purchase. This does not apply to government organizations or essential businesses.
Religious and worship services may only be provided by video and teleconference.
Eviction hearings and writs of possession will be suspended for 60 days and late fees are capped at $15/month to protect renters. This does not relieve tenants of liability for unpaid rent.*
For any household with someone who has tested positive, all household members are ordered to isolate at home.
Nursing homes, retirement, and long-term care facilities are ordered to prohibit non-essential visits excluding critical assistance or end-of-life visitation.
Manufacturers who retool their business to produce ventilators, masks, PPE, or other supplies for Essential Healthcare operations may apply for any "essential business" exemption at: BusinessCOVID19@dallascounty.org.
Laboratories performing COVID-19 testing in Dallas County shall report the number of COVID-19 tests performed and the number of positive tests by 5:00 p.m. each day for the prior 24-hour period. Details of how to report are outlined in the Amended Order.
Specific Rules are outlined in the Amended Order for Essential Retailers (Exhibit A); the Construction Industry (Exhibit B); Manufacturers and Distributors (Exhibit C); Financial Institutions (Exhibit D); Common Carriers, Shipper, delivery services, and Related Companies (Exhibit E); and Real Estate Agents (Exhibit F).
Delivery hour restrictions are lifted for transport to entities selling or distributing food products, medicine, or medical supplies in Dallas County.
The Dallas County Sheriff's Office, Fire Marshal's Office, and other peace officers are authorized to enforce this order through criminal or civil enforcement, which is punishable by a fine not to exceed $1,000 and/or confinement in jail for a term not to exceed 180 days.

Definitions:

Essential Activities

Activities or tasks that are essential to the health and safety of members of the household. This includes obtaining medical supplies or medicine, visiting a health care professional or obtaining supplies to work from home.
To obtain necessary services or supplies for the household, or to deliver those services or supplies to others. This includes food, pet supplies, any household consumer products, and products to maintain the safety, sanitation, and essential operation of residences.
To engage in outdoor activities provided the individuals comply with social distancing requirements. This includes walking, biking, hiking, running, golfing, and tennis).
To perform work providing essential products and services at an essential business.
To care for a family member or pet in another household.
To move to another residence either in or outside Dallas County
To engage in Essential Travel

Essential Travel

Travel related to Essential Activities, Essential Government Functions, Essential Businesses, Essential Critical Infrastructure, and Minimum Basic Operations
Travel to care for elderly, minors, dependents, persons with disabilities, and other vulnerable persons
Travel to or from educational institutions for the purpose of receiving distance learning materials or meals.
Travel to return to a place of residence from outside the jurisdiction
Travel required by law enforcement or court order
Travel by church staff or clergy for the purpose of remoter delivery of religious services and other ministries requiring travel
Travel to attend a funeral service
Travel for non-residents to return to their place of residence outside of the County

Essential Businesses

Essential Healthcare Operations
Essential Government Functions
Essential Critical Infrastructure
Stores That Sell Groceries and Other Essential Supplies
Restaurants
Food Cultivation
Delivery of Groceries and Essential Supplies
Transportation
Gas Stations and Businesses Needed for Transportation
Critical Trades
Construction: Rules for the Construction Industry are outlined in Exhibit B of the Amended Order
Professional Services
Financial Institutions except for non-depository institutions (payday lenders)
Information Technology Services/Telecommunications Services
Essential Retail: Rules for Essential Retailers are outlined in Exhibit A of the Amended Order
Hotels and Motels
Providers of Basic Necessities to Economically Disadvantaged Populations
Essential Services Necessary to Maintain Essential Operations of Residences or Other Essential Businesses
Supplies to Work from Home
Public and Private Education
News Media
Childcare Services for Employees Exempted From the Amended Order
Animal Care Services
Religious and Worship Services
Funeral Services

Minimum Basic Operations

The minimum necessary activities to maintain the value of the business's inventory, ensure security, process payroll and employee benefits, or for related functions.
the minimum necessary activities to facilitate employees of the business being able to continue to work remotely from their residences.

*This applies to Dallas County Justices and not private hotel and apartment owners and landlords. It does not address displacement caused by notices to vacate for non-payment of rent or facility closures.

Texas Essential Services & Activities Order

Effective statewide at 12:01 a.m. April 2, 2020 and continuing through April 30, 2020, Texas Governor Greg Abbott ordered every person in Texas shall, except where necessary to provide or obtain essential services, minimize social gatherings and minimize in-person contact with people who are not in the same household. This order supersedes any local rule where the two conflict and is also subject to extension.

Summary of Executive Order of Texas Governor Greg Abbott

Every person in Texas shall, except where necessary to provide or obtain essential services, minimize social gatherings and minimize in-person contact with people who are not in the same household.
Essential services consist of everything listed by the U.S. Department of Homeland Security in its Guidance on the Essential Critical Infrastructure Workforce Version 2.0, which are outlined and updated on Texas Division of Emergency Management (TDEM) website.
Essential services include services conducted in churches, congregations, and houses of worship.
All services should be be provided through remote telework from home unless they are essential services that cannot be provided through remote telework.
If religious services cannot be conducted from home or through remote services, they should be conducted consistent with the Guidelines from the President and the CDC.
People shall avoid eating or drinking at bars, restaurants, and food courts, or visiting gyms, massage establishments, tattoo studios, piercing studios, or cosmetology salons.
The use of drive-thru, pickup, or delivery options for food and drinks is allowed and highly encouraged.
People are not prohibited from accessing essential services or engaging in essential daily activities, visiting parks, hunting or fishing, or engaging in physical activity.
People shall not visit nursing homes, state supported living centers, assisted living facilities, or long-term care facilities unless to provide critical assistance as determined by the Texas Health and Human Services commission.
Schools shall remain closed to in-person classroom attendance through May 4, 2020.
This executive order shall supersede any conflicting order issued by local officials, but only to the extent that such a local order restricts essential services allowed by this order or allows gathering prohibited by this executive order.

Texas Roadway Screening & Self-Quarantine

Effective March 30, 2020, Texas Governor Greg Abbott ordered that every person who enters the State of Texas through roadways from Louisiana or any other state proclaimed hereafter is subject to a mandatory 14-day self-quarantine from the time of entry or the duration of the person's presence in Texas, whichever is shorter. These travelers are required to designate a quarantine location in such as a residence or hotel and provide the Texas Department of Public Safety (DPS) with the quarantine location and proceed directly to the designated quarantine location. Any covered person exhibiting symptoms of COVID-19 shall be escorted to the designated quarantine location by a DPS Trooper. Use this form to request a quarantine exemption for business related travel not specifically covered in the Executive Order.

Summary of Executive Order of Texas Governor Gregg Abbott

Every person entering the State of Texas through roadways from Louisiana, or any state designated at a later time, shall self-quarantine for 14 days from the time of entry or the duration of the person's presence in Texas, whichever is shorter.
The order does not apply to people traveling in connection with commercial activity, military service, emergency response, health response, or critical-infrastructure functions as determined by the Texas Division of Emergency Management.
Each covered person under this order to self-quarantine is responsible for all associated costs including transportation, lodging, food, and medical care.
The Texas Department of Public Safety (DPS) will enforce this order along the Texas-Louisiana border.
Each covered person shall use a form prescribed by the Texas Department of Public Safety to designate a quarantine location in Texas and provide a full name, date of birth, home address, telephone number, and driver license or passport information.
A DPS Trooper or other peace officer will collect a completed form from each covered person and verify it against the driver license or passport.
Each covered person may leave the self-quarantine only to seek medical care or to depart from Texas.
Each covered person is not allowed visitors into or out of the quarantine area except for health department employees, physicians or healthcare providers.
Each covered person shall not visit any public spaces.
DPS Special Agents will conduct unannounced visits to the designated quarantine locations to verify compliance by verifying physical presence off covered persons.
Failure to comply is a criminal offense punishable by a fine not to exceed $1,000, confinement in jail for a term not to exceed 180 days, or both.

Texas Airport Screening & Self-Quarantine

Effective at noon on March 30, 2020, Texas Governor Greg Abbott ordered and later amended that every person who enters the State of Texas as a final destination through an airport from the state's of California, Connecticut, Louisiana, New Jersey, New York, and Washington and the Cities of Atlanta, Georgia; Chicago, Illinois; Detroit, Michigan; and Miami, Florida is subject to a mandatory 14-day self-quarantine or the duration of the person's presence in Texas, whichever is shorter. These travelers are required to designate a place of quarantine such as a residence or hotel and provide the Texas Department of Public Safety (DPS) with the quarantine location and proceed directly to the designated quarantine location. Any covered person exhibiting symptoms of COVID-19 shall be escorted to the designated quarantine location by a DPS Trooper. Use this form to request a quarantine exemption for business related travel not specifically covered in the Executive Order.

Summary of Executive Order of Texas Governor Gregg Abbott

Every person entering the State of Texas as a final destination through an airport from the following domestic locations shall self-quarantine for 14 days from the time of entry into Texas or the duration of the person's presence in Texas, whichever is shorter.:
- State of California
- State of Connecticut
- State of Louisiana
- State of New Jersey
- State of New York
- State of Washington
- City of Atlanta, Georgia
- City of Chicago, Illinois
- City of Detroit, Michigan
- City of Miami, Florida
The order does not apply to people traveling in connection with military service, emergency response, health response, or critical-infrastructure functions as determined by the Texas Division of Emergency Management.
Each covered person under this order to self-quarantine is responsible for all associated costs including transportation, lodging, food, and medical care.
Each covered person shall use a form prescribed by the Texas Department of Public Safety to designate a quarantine location in Texas and provide a full name, date of birth, home address, telephone number, and driver license or passport information.
A DPS Trooper or other peace officer will collect a completed form from each covered person immediately from disembarking and verify it against the driver license or passport.
Each covered person may leave the self-quarantine only to seek medical care or to depart from Texas.
Each covered person is not allowed visitors into or out of the quarantine area except for health department employees, physicians or healthcare providers.
Each covered person shall not visit any public spaces.
DPS Special Agents will conduct unannounced visits to the designated quarantine locations to verify compliance by verifying physical presence off covered persons.
Failure to comply is a criminal offense punishable by a fine not to exceed $1,000, confinement in jail for a term not to exceed 180 days, or both.

The testing locations will be open from 8 a.m. to 8 p.m. daily. You do not need to be a resident of Dallas County to visit the testing locations, but you do need to meet all of the criteria below:

A temperature of 99.6 or higher
A Cough
Shortness of Breath

There is an additional drive through location at Parkland Hospital, which is available by appointment only for current Parkland patients with a Parkland physician's order or are first responders and healthcare workers. Parkland patients can contact the COVID-19 Patient Line at 214-590-8060.

City of Irving COVID-19 Call Center

In addition to the 2-1-1 call option, the City of Irving has established its own call center, currently operational Monday-Friday from 8 a.m. to 5 p.m. The call center can be reached at 972-721-6655 or by email at COVID-19@cityofirving.org

COVID-19 Mental Health Support Lines

North Texas Support Line
The North Texas Behavioral Health Authority launched a dedicated COVID-19 mental health support line to provide trauma informed support and psychological first aid to those experiencing stress and anxiety. It is normal to feel stress, anxiety, grief, and worry during times of public crisis. This dedicated line will provide relief to their traditional crisis line while providing the necessary support within our community as we work through this specific crisis. The NTBHA COVID-19 Mental Health Support line is available 24/7 and can be reached at 833-251-7544.

Statewide Support Line
Texas Health and Human Services also provides COVID-19-related mental health support for all Texans. Operated by the Harris Center for Mental Health and IDD, the support line offers trauma-informed support and psychological first aid to those experiencing stress and anxiety related to COVID-19. Counseling services are confidential and free of charge to people who call the hotline. The toll-free support line is available 24/7 and can be reached 833-986-1919.

Coronavirus Explained

Courtesy of Kurzgesagt

Closures

The Visit Irving offices and the Irving Convention Center are closed until further notice
City of Irving Closures
Dallas County Closures
City of Dallas Closures

How To Contact Us

While our staff will not be in the office physically, they can all be reached via phone and email. A full listing of staff contact information can be found on the following pages:

Visit Irving Staff
Irving Convention Center Staff
General Email Inquiries: info@irvingtexas.com
General Phone Inquiries: 972-252-7476
Website Contact Form

Visit Irving Preparedness Plan and Protocol

Visit Irving and the Irving Convention Center at Las Colinas are closely monitoring the international outbreak COVID-19, and we are diligently working with Texas Department of State Health Services and Dallas County Health and Human Services (DCHHS), as well as the U.S. Travel Association, Destinations International and the International Association of Venue Managers to stay abreast of the news, protocol and to share updates.

ADDITIONAL RESOURCES

Johns Hopkins: COVID-19 Interactive Visual Map
Ready.gov
Dallas County Public Health
City of Irving Coronavirus Information
Dallas County Coronavirus Information
City of Dallas Coronavirus Information
Texas Department of State Health Services
The Centers for Disease Control and Prevention
World Health Organization
A live-tracker of the spread of the disease from Johns Hopkins University.
The latest updates from the WHO on the virus.
WHO’s recommendations for the public to reduce exposure
WHO's rolling updates on coronavirus disease (COVID-19)
Texas Health and Human Services (211 Texas: Non-medical COVID-19 questions): Type COVID-19 in the Find Help Search Box

INDIVIDUAL PRECAUTIONARY MEASURES

The best way you can protect yourself is to practice healthy habits every day and take steps that will protect yourself from being exposed to the spread of respiratory viruses. It is always recommended that people who are ill avoid travel to keep from potentially exposing others to viruses. Please follow the CDC recommendations to help prevent the spread of respiratory viruses. Wash your hands often (between fingers and under nails) with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.

Protect Others From Getting Sick Protect Yourself and others from getting sick Wash Your Hands

Convention Center Precautionary Measures

In addition to complying with the Dallas County Shelter-In-Place Order and City of Irving Ban on Public Gatherings, the Irving Convention Center is following all Centers for Disease Control and Prevention (CDC) and DCHHS protocols, we are increasing precautionary measures, training, and communication throughout the facility.

All meetings and events scheduled at the Irving Convention Center during this time frame have been canceled or rescheduled.
The Irving Convention Center has significantly increased cleaning protocols to include more frequent wiping and disinfecting of touch points in its facility during occupied event hours, such as door handles, elevator buttons, handrails, restroom stall doors and sinks.
The Irving Convention Center has also performed a deep cleaning of the entire facility and will continue to do so on an ongoing basis.
We have ensured that hand sanitizer stations are strategically placed in all areas throughout the building.
The teams at Visit Irving and the Irving Convention Center have a response plan in place in case someone shows symptoms of COVID-19.
We will continue to participate in webinars and conference calls with the U.S. Travel Association, Destinations International, International Association of Venue Managers and others to stay abreast of new practices, protocols and guidance and to provide ongoing training for staff regarding best practices to provide a safe and healthy environment.

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