Visit Irving, Texas is closely monitoring the international outbreak COVID-19, and we are diligently working with Texas Department of State Health Services and Dallas County Health and Human Services (DCHHS), as well as the U.S. Travel Association, Destinations International and the International Association of Venue Managers to stay abreast of the news, protocol and to share the latest updates.
Assume Personal Responsibility: Public health guidance cannot anticipate every unique situation. Residents should take responsibility, stay informed, take actions based on common sense, and follow the guidance offered by health care experts.
Do an Honest Self-Assessment: All individuals are encouraged to perform an honest self-assessment before engaging in activities outside of the home. This assessment should include asking two questions and if the answer to either of these questions is yes, then exercise extra caution and discretion before leaving the home:
Perform Protective Hygiene, Distance Yourself Physically and Clean the Environment: Dallas County (including Irving) residents and visitors should practice good hygiene and cleaning practices to minimize the risk of transmission of the virus.These include:
Assess the Risk: Individuals should assess their risk and make decisions based on their specific circumstances. Those at high risk for COVID-19 (elderly, diabetic, etc.) and those around them should use extra precautions as outlined by the Centers of Disease Control and Prevention (CDC), Texas Department of State Health Services (DSHS), and Dallas County Health and Human Services (DCHHS).
Effective statewide, Texas Governor Greg Abbott ordered the expanded reopening of services as part of the plan to Open Texas. This executive order supersedes any conflicting order issued by local officials in response to the COVID-19 disaster.
Overview of Expanded Opened Services
Summary of Executive Order GA 26 of Texas Governor Greg Abbott
Effective May 20, 2020 and continuing through 11:59 p.m. June 12, 2020, Dallas County Judge Clay Jenkins ordered the following continuing requirements after the expiration of stay home, stay safe.
Summary of Continuing Requirements Order of Dallas County Judge Clay Jenkins
In accordance with Governor Abbott’s Executive Orders, the following are the minimum recommended health protocols for Texans.
Supplemental Order: Requirements After Expiration of Stay Home, Stay Safe: Dallas County - Judge Clay Jenkins
Executive Order: Expanded Opening of Texas Phase III - Governor Greg Abbott
Supplemental Order: Food Processing Plants: Dallas County - Judge Clay Jenkins
Amended Order: Regarding Long-Term Care Facilities: Dallas County - Judge Clay Jenkins
Order: Continuance of Declaration of Local Disaster: Dallas County - Judge Clay Jenkins
State of Disaster Declaration: Texas - Governor Greg Abbott
Local Disaster For Public Health Emergency: Irving - Mayor Rick Stopher
The testing locations will be open from 8 a.m. to 5 p.m. daily. Due to limited supply, there are only 500 tests per day, per site and locations close when tests are depleted. You do not need to be a resident of Dallas County to visit the testing locations, but you do need to meet the criteria below:
There is an additional drive through location at Parkland Hospital, which is available by appointment only for current Parkland patients with a Parkland physician's order or are first responders and healthcare workers. Parkland patients can contact the COVID-19 Patient Line at 214-590-8060.
In addition to the 2-1-1 call option, the City of Irving has established its own call center, currently operational Monday-Friday from 8 a.m. to 5 p.m. The call center can be reached at 972-721-6655 or by email at COVIDfirstname.lastname@example.org
North Texas Support Line
The North Texas Behavioral Health Authority launched a dedicated COVID-19 mental health support line to provide trauma informed support and psychological first aid to those experiencing stress and anxiety. It is normal to feel stress, anxiety, grief, and worry during times of public crisis. This dedicated line will provide relief to their traditional crisis line while providing the necessary support within our community as we work through this specific crisis. The NTBHA COVID-19 Mental Health Support line is available 24/7 and can be reached at 833-251-7544.
Statewide Support Line
Texas Health and Human Services also provides COVID-19-related mental health support for all Texans. Operated by the Harris Center for Mental Health and IDD, the support line offers trauma-informed support and psychological first aid to those experiencing stress and anxiety related to COVID-19. Counseling services are confidential and free of charge to people who call the hotline. The toll-free support line is available 24/7 and can be reached 833-986-1919.
While our staff will not be in the office physically, they can all be reached via phone and email. A full listing of staff contact information can be found on the following pages:
Visit Irving Staff
Irving Convention Center Staff
General Email Inquiries: email@example.com
General Phone Inquiries: 972-252-7476
Website Contact Form
In addition to complying with the Dallas County Shelter-In-Place Order and City of Irving Ban on Public Gatherings, the Irving Convention Center is following all Centers for Disease Control and Prevention (CDC) and DCHHS protocols, we are increasing precautionary measures, training, and communication throughout the facility.