Community Resources


 

Coronavirus General Information
Resources for Small Businesses
Traveler and Hospitality Resources
Eat Locally While Distancing Socially
COVID-19 Frequently Asked Questions
Coronavirus Cases In The United States


 


 

City of Irving COVID-19 Call Center
 

In addition to the 2-1-1 call option, the City of Irving has established its own call center, currently operational Monday-Friday from 8 a.m. to 5 p.m. The call center can be reached at 972-721-6655 or by email at COVID-19@cityofirving.org
 

 
COVID-19 Mental Health Support Lines


North Texas Support Line
The North Texas Behavioral Health Authority launched a dedicated COVID-19 mental health support line to provide trauma informed support and psychological first aid to those experiencing stress and anxiety. It is normal to feel stress, anxiety, grief, and worry during times of public crisis. This dedicated line will provide relief to their traditional crisis line while providing the necessary support within our community as we work through this specific crisis. The NTBHA COVID-19 Mental Health Support line is available 24/7 and can be reached at 833-251-7544. 

Statewide Support Line
Texas Health and Human Services also provides COVID-19-related mental health support for all Texans. Operated by the Harris Center for Mental Health and IDD, the support line offers trauma-informed support and psychological first aid to those experiencing stress and anxiety related to COVID-19. Counseling services are confidential and free of charge to people who call the hotline. The toll-free support line is available 24/7 and can be reached 833-986-1919.

 

 
If You Need Food
 

North Texas Food Bank
214-269-0906
The North Texas Food Bank has multiple food pantries across the metroplex with a convenient map on their website to find the nearest food pantry. The organization also has Mobile Food Pantries (which require you to have a vehicle for pick up), Food Programs for Seniors called the Commodity Supplemental Food Program, and offers assistance with the Supplemental Nutrition Assistance Program (SNAP), which is formerly known as “food stamps.”

Irving Cares
972-721-9181
440 South Nursery Rd, Ste. 101,
Irving, Texas

Crisis Ministries
972-891-8783
114 East Second St.
Irving, Texas

The Salvation Army - Irving
972-438-6553
250 E. Grauwyler Rd.
Irving, Texas

DART Grocery Pickup and Delivery for Paratransit Customers
214-828-8588
DART Paratransit drivers will pick up groceries from the store and deliver directly to the customer. There is no charge for this service, but customers must have placed their orders directly with the grocery store and provide DART with the pickup ID information.

Meal Distribution for Irving Students
Irving ISD "Grab and Go" Meal Distribution
Carrollton-Farmers Branch ISD "Grab and Go" Meal Distribution
Coppell ISD Free Sack Lunches

Staff Meal Dallas
Meals for those in the restaurant and hospitality community impacted by COVID-19. Meals are distributed on Saturdays at the Irving Convention Center. Registration is required.
 

 
Housing Resources

Resources for Renters
 

Pro Bono Legal Help if You Get an Eviction Notice
When Your Landlord has Locked You Out or Cut Off Your Utilities
Housing Crisis Center: 214-828-4244
Dallas County Tenant Hotline: 214-653-6563 or 833-743-0072
Legal Aid of Northwest Texas: 214-748-1234
Texas Tenant Advisor
Texas Apartment Association
Apartment Association of Greater Dallas: 972-385-9091
Texas Tenants Union: 214-823-2733
 

Local Rental Assistance 
 

Crisis Ministries: 972-254-0973
Salvation Army: 972-438-6552
Irving Cares: 972-721-9181
St. Vincent de Paul Society: 972-879-5115
Texas Department of State Health Services: 211, Option 6
 

Shelters
 

Crisis Ministries: 972-254-0973
Level Pathways (for homeless students): 972-887-3344           
Brighter Tomorrows (domestic violence shelter): 972-254-4003
Family Gateway (family homeless shelter): 214-823-4500
Genesis Women’s Shelter and Support: 214-946-4357
 

Current Emergency Orders
 

Texas Supreme Court

Landowners are Allowed to:

  • Post a notice to vacate prior to filing an eviction lawsuit
  • File an eviction lawsuit
  • In very limited cases, to allow the eviction lawsuit to proceed to judgement and a writ of possession to be issued and executed on the judgement

Landowners and constables are barred from:

  • Proceeding to trial on an eviction case (except in very limited circumstances)
  • Issue a writ of possession to give a constable authority to physically remove a tenant


Dallas County Justice of the Peace Courts

Dallas County Justice of the Peace Courts have ordered:

  • All currently filed and pending eviction cases are postponed/continued until May 18, 2020
  • Any eviction case filed between March 18 and May 18, 2020 shall not be set for trial until after May 18, 2020
  • All Writs of Possession currently pending shall not be enforced until after May 18, 2020
  • No Writ of Possession shall issue for any eviction case until after May 18, 2020 
  • Tenants engaged in criminal activity or causing an imminent threat to health and safety may be subject to eviction prior to May 18, 2020
  • Tenants maintain responsibility for paying their rent
  • Tenants are encouraged to contact their landlord and make sure they're aware when eviction moratoriums are in place

Dallas County Courts may still hear cases via teleconference and videoconference for:

  • Request for Writ of Re-entry (when illegally locked out by landlord)
  • Repair and Remedy Cases (for uninhabitable living conditions)
  • Peace Bonds
  • Writs of Restoration of Utilities
  • Emergency Detention Warrants

 

 
Unemployment Resources


Texas Workforce Commission to file for unemployment benefits. Apply as soon as possible as Texas does not pay benefits for the weeks before your application is completed. The Texas Workforce Commission determines your weekly unemployment benefit amount by dividing your earnings for the highest paid quarter of the base period by 25, up to a maximum of $521 per week. Benefits are available for up to 26 weeks plus an additional 13 weeks through the stimulus package for a total of 39 weeks. The stimulus package adds an additional $600 per week on top of the state provided unemployment benefits through July 31st. Click here for a guide to Collecting Unemployment Benefits in Texas.

WorkInTexas.com is the Texas Workforce Commission's online application that offers job seekers immediate and continuous access to job matching services to nearly 500,000 jobs. The site matches job openings with qualified job seekers, generates notices to alert them to potential job opportunities and allows job seekers can also browse thousands of job postings including all Texas state agency jobs. 

Say Yes to Dallas and the Dallas Regional Chamber with partners across North Texas, are connecting workers displaced by the COVID-19 outbreak. Several organizations are hiring large numbers of employees and this site helps job seekers find openings in essential industries that have ramped up hiring locally.


Places that are hiring now:

  • Amazon: Hiring 100,000 warehouse workers nationally, including 5,900 in Texas. These full and part-time jobs start at $17 per hour, $2 higher than its regular starting pay.
  • Dollar Tree: Hiring 25,000 full and part-time associates at its Dollar Tree and Family Dollar stores and distribution centers across the U.S. Positions include full and part-time managers at more than 15,000 stores, along with flexible part-time shifts for cashiers and stockers. Jobs in distribution centers include order fillers, equipment operators and warehouse associates.
  • HEB: HEB is hiring a number of hourly and short-term positions to meet its increasing demand.
  • Coca-Cola: Coca-Cola is hiring a number of positions across the Houston area including managers and truck drivers.
  • Bank of America: Bank of America has a variety of open positions including client associates and financial advisors.
  • Fiesta: The grocer is hiring full and part-time staff in Texas.
  • Kroger: The grocer is hiring clerks and pharmacy technicians.
  • Lowe's: Lowe’s has full-time, part-time and seasonal roles available for displaced workers seeking short-term opportunities.
  • Walmart: The retailer is hiring 150,000 associates through the end of May to work in stores, clubs, distribution centers and fulfillment centers. These roles will be temporary at first, but many will convert to permanent roles over time.
  • Walgreens: Walgreens is hiring temporary customer service associates to assist at their stores nationwide.
  • CVS: CVS Health is accelerating a plan to fill more than 32,000 full and part-time positions across the country.
  • Texas Workforce Commission: The Texas Workforce Commission itself is hiring, but they also have a listing of over 500 jobs within 25 miles of Irving.
Top