ACCESSIBILITY
In accordance with ADA, the ICC provides ramp access, restroom facilities, and Braille elevator buttons, phone and fire alarms for the hearing-impaired, patrons with disabilities and wheelchairs. Furthermore, motorized scooters and wheelchairs are available through your Event Manager.
AUDIO VISUAL
We are fortunate to have J&S Audio Visual as our preferred in-house provider. The team at J&S will handle all audio-visual requirements for your event including the use of house sound and is the exclusive provider of all rigging needs on our property. You are welcome to bring your preferred supplier pending preapproval. For more information on services J&S provides, please contact JSAV at (972) 401-7798.
AUTOMATIC TELLER MACHINES
For your convenience there is a twenty-four-hour ATM machine located in the facility across from the administration offices.
CONVENTION AND VISITOR BUREAU SERVICES
The helpful, award-winning employees of the Irving Convention and Visitors Bureau are dedicated to assisting you in making the most of your event. Click here for more information and a sample of the convenient, complimentary services offered.
DIGITAL MONITORS
The ICC offers digital display monitors outside each meeting room and main entrance into both ballrooms. You may display a custom logo, meeting name and itinerary on monitors adjacent to your rental space. Ask your Event Manager for more information about this complimentary service. For marquee signage outside of our building image 289 pixels wide by 129 pixels tall looks the best. For digital monitors outside of meeting rooms and ballrooms, please send an image 1366 pixel wide by 758 pixels tall in either a ppt., jpg., or png. format.
ELECTRICAL AND UTILITIES
The main exhibit hall provides electrical services in floor ports. 200-amp and 400-amp show power is also available in select locations on the wall and ceiling. Water service is conveniently available through access points located in the exhibit hall. Electrical service is available upon request in all meeting rooms and ballrooms. ICC charges for electrical connections (amperage) in the exhibit halls, meeting rooms, and ballroom, which are included in the final settlement. The Event Manager will prepare an estimate during the show with the total. For rates please contact your event manager.
LIGHTING
Our Exhibit Halls contain fluorescent dimmable lighting. Fifty percent (50%) “work lights” will be provided at no charge in Exhibit Halls during move-in and move-out. One hundred percent (100%) “show lights” will be provided one (1) hour prior to the show opening and meetings. Lighting requests outside these parameters will be charged at the prevailing hourly rate. Our meeting rooms and ballrooms are equipped with fluorescent and dimmable incandescent lighting. Panels in each room allow lighting to be adjusted to suit various functions. Room lighting will be programmed according to your request in the event schedule provided to the Event Manager.
LOADING DOCK
The convention center has ten covered loading docks with dock levelers for easy loading and unloading. Loading docks provide direct access to the Exhibition Hall and the service elevators to the Meeting Room and Ballroom Levels. Two drive-on loading docks make exhibit hall event staging very efficient. Access to the loading dock requires pre-authorization and proper ID. Please contact your Event Manager for detailed dock regulations and details.
PARKING
The Center has approximately 750 garage parking spaces. Parking rates based upon agreed terms will be noted in your License Agreement. Overnight parking is not allowed without prior written authorization. Please contact the Event Manager to request valet parking or service parking passes. Any request must be in writing from the Licensee. Additional charges may apply. Supplemental parking is available if needed. Contact your Event Manager for additional information.
Map of parking garage
SAFETY SERVICES
The health and safety of your attendees and exhibitors is very important to us. The Irving Police and Fire Department will provide off-duty officers, fire marshals and paramedic services for life safety enforcement and crowd management. Both police, fire marshal and paramedic/EMS services are arranged through your Event Manager. For additional information and rates please contact your Event Manager.
SUPERIOR EXPO SERVICES
We are pleased to have SES as our preferred in-house decorator. SES is a general service contractor for tradeshows and expositions. Working hand in hand with you and your Event Manager, their team will put the perfect solution together for your convention, conference or event. Please contact their team for any expo services or decorating needs. For more information please contact SES at (972) 401-7778
TELECOMMUNICATIONS/INTERNET
The ICC offers complimentary WIFI for you and your guest. Exhibitors will receive a password for Exhibitor WIFI at no additional fee. The ICC has an exclusive telecommunications provider, including services for all remote, high-speed Internet. All meeting rooms and ballrooms are equipped with Ethernet connection and capabilities. Telephones are installed and billed per order specifications. For rates please see click here.
