ADA Resources
The Governor’s Committee on People with Disabilities (GCPD), in partnership with the Accessibility Professionals Association (APA), named the Irving Convention Center at Las Colinas a 2013 APA/GCPD Accessibility Award winner.
Public Transportation
The Irving Convention Center is easily accessible by public transit and complimentary local transportation.
The Loop at Las Colinas: Guests can also take advantage of the free Irving Connector, a fully ADA-accessible circulator serving the Las Colinas Entertainment District. The route connects the Irving Convention Center with nearby hotels, restaurants, the Toyota Music Factory, Water Street, and other attractions. Vehicles include wheelchair-secured seating, and no reservation is required. Service operates daily from 11 a.m. to 10 p.m.
For real-time vehicle locations and stop information, download the Citymapper app or download the route map.
DART Rail: The DART Orange Line's Irving Convention Center Station is within walking distance of the Convention Center. DART buses and trains are fully accessible and offer wheelchair lifts, priority seating and other accessibility features.
For information about DART accessibility, please visit their website at https://www.dart.org/riding/accessibility.
Parking
Accessible parking spaces are conveniently located throughout the multiple levels of the parking garage, and always nearest the elevators. These spaces are public parking spots and are on a first come first serve basis. We cannot reserve these spaces. The hours of operation and garage rates vary, so please be aware.
Within the Convention Center parking garage, spaces designated for vehicles displaying disability parking placards/permits or license tags in the following locations:
- First floor (10 spaces, 4 are van accessible)
- Second floor (8 spaces, 1 is van accessible)
- Third floor (8 spaces, 1 is van accessible)
- Fourth floor/roof (1 space, 1 is van accessible)
Parcels surrounding the center have been utilized for overflow event parking. When overflow parking is required, and the staff knows a group’s attendees include a large number of people with disabilities, structured efforts are put in place to preserve more garage parking spaces to meet needs as best as possible.
Elevators
Passenger elevators located throughout the Center provide access to all public areas of the building. Elevators are alarm-equipped with two-way communications to the Las Colinas Association and have tactile Braille call buttons inside and outside.
Hearing Impaired Services
An Assistive Listening Systems is installed in the main Exhibit Hall and by request in any of the meeting rooms. Contact the organization managing the event you are visiting if you require these services. You can find that contact information on our calendar of events.
Restrooms
All of the Center’s restrooms are accessible to persons with disabilities and contain stalls, sinks, and mirrors that are wheelchair accessible.
Service Animals
Trained service animals are permitted in the Irving Convention Center at Las Colinas with proper supervision.
Sight Impaired Information
Tactile Braille signage is at the entrances to all meeting rooms and restrooms, and inside and outside all passenger elevators.
Telephones
Should you need further assistance while in the building telephones are located throughout the building. Dial 1010 and an operator will assist you.
- First floor information desk (located next to the elevators)
- Third floor Business Center (located directly through the entrance way)
- Fourth floor hallway (located at the end of the hallway past the bathrooms on the left)
Wheelchair, Lifts and Wheelchair Lecterns
A limited number of wheelchairs are available onsite. Contact the organization managing the event you are visiting if you require these services. You can find that contact information on our calendar of events.
Visitors using personal wheelchairs or mobility devices can utilize the complimentary Irving Connector for accessible transportation between the Convention Center and nearby hotels, restaurants and entertainment destinations.
If you will be presenting or speaking at a session while at the Convention Center, we have portable wheelchair lifts, railing and ramps to assist you onto stages. The Convention Center also provides wheelchair lecterns for speakers. Please contact the organization managing the event you are attending ahead of time, to ensure that your needs will be taken care, as this equipment must be installed prior to your arrival.
Dietary Needs
We offer numerous healthy dining choices and are always happy to accommodate any special request. Dietary needs/requests such as vegetarian, vegan, gluten-free, low salt/sugar and others are available. We have developed a number of special dishes that strive to exceed guests' expectations in terms of flavor, presentation, and variety while still meeting their special dietary needs and or allergies. Please contact your event organizer.
If you require more information to ensure your visit to the Irving Convention Center at Las Colinas is successful, please contact the organization managing the event you are visiting. You can find that contact information on our calendar of events or you may contact us at 866-589-2966.